Well, I ordered a set of ITP Sand Star tires for my son for Xmas, and they sent me Sand Geckos. The guy that took my order said they had the Sand Stars in stock, and I asked him to install chrome valve stems when they mounted them. No problem he says, he tells me what the total is and I hang up, order complete.
Tuesday of this week I get one tire and wheel, Wednesday I get the other one, both Sand Geckos, and no chrome stems either.
I call and they say they don't even have the Sand Stars in the size I ordered. So they tell me to send them back for a refund, only I have to pay to ship them both ways ($26 one way, and another $23 back = $49)! They say that the guy that took my order says he read the order back to me, so it must be my fault. I tell them we never even discussed Geckos, because that's not what I wanted.
This is the last strike, I won't spend another dime at Chaparral.
Just thought I would warn those of you that might be thinking of buying something from them.