I bent an arm due to a pretty knarly crash and sent it back them. I didn't have any reciepts or anything and they replaced it no questions. I know one issue people were having was the hiem joints breaking or bending. They now offer some extra heavy duty hiems that are nylon coated or some shit like that. I have only run the regular hiems and have only bent one, and that was during the crash. The biggest thing about them is that they are adjustable in 12 different spots. It comes in very handy when you have a fucked up frame.
Hey man, you need to get ahold of Kevin Herr. He is a builder that lives pretty close to you and does great work. www.herrjugsracing.com I'm sure he would be willing to get you going.
That a pretty nice bike, but the guy is tool. Professionally cut plastic for aerodynamics! 500cc with 100hp! 18cc domes with 87 octane! The whole bike only weighs 280lbs! Come on, is this guy for real? Hahaha