I know Kevin personally, what # have you been trying to reach him at (909) 388-2887? He was on vacation for 2 weeks so the shop was closed. Did Kevin have them chromed? or did Matt @ Shearer? Kevin's chromer is excellent, if he had them chromed for you he'll make it right, bottom line. But, if they were done by Matt's chromer you'll have to take the issue up with him, his "chrome" has never been the best quality, although I've had no trouble from mine. If I can help let me know.