n2otoofast4u Posted June 12, 2014 Report Posted June 12, 2014 Here is a chance for Alba to really make a good impression on us.....They already have. Ohhhhhhhhhhh. Well being that I DO have a dog in this fight because I have a set of your discontinued arms. They come with a lifetime warranty and I'm now under the "they aren't made anymore" category. What would you be willing to do for me in the event of a manufacturers defect? Like I said in my previous post we replace them with the new design. We have done this many times and I have never had a customer complain. We typically even pay shipping. Yup. No problem if you ever have a problem with them call us and we will solve it. No one likes having 3 old beat up arms and 1 new anyways. A new set always looks better. Sent from my SCH-I545 using Tapatalk 2 Quote
do-work-son Posted June 12, 2014 Report Posted June 12, 2014 http://bansheehq.com/forums/index.php?showtopic=176298&hl=+alba Think this is a pretty good deal on a set of brand new standard arms for $75 bucks more Quote
SAVAGE420 Posted June 12, 2014 Report Posted June 12, 2014 Alba has always hooked me up if it be replacement parts or warranty. Killer customer service. The sprinkles on my ice cream sundae.... Quote
mailman Posted June 13, 2014 Author Report Posted June 13, 2014 Hey Guys, I just want everyone to know that ALBA really went above and beyond and will be helping me out big time. I want to thank Patrick and Alba for doing this. They have proved hands down that they are "Customer Needs" based to put it lightly. I would not hesitate to deal with this company. They really took care of me and I am sure they will do the same for you. They did not ask me to post up but I think people need to know how a business treats people. Thank you Patrick and Alba!!!! ps. Thank you to Pastrykiller too for helping me out a ton too. 2 Quote
locogato11283 Posted June 13, 2014 Report Posted June 13, 2014 Here is a chance for Alba to really make a good impression on us..... You're an idiot. Alba is kicking ass on BansheeHQ. Great deals, responsive customer support and nice products. Quote
whofer Posted July 14, 2014 Report Posted July 14, 2014 Got our new alba arms Friday,installed Saturday,fit and finish is awesome, very easy to set up,i recommend them, thanks to mailman and alba for helping us out with this issue.. Quote
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