locogato11283 Posted June 11, 2014 Report Share Posted June 11, 2014 Haha, yea ok. Quote Link to comment Share on other sites More sharing options...
do-work-son Posted June 11, 2014 Report Share Posted June 11, 2014 Well I talked to Ricky yesterday, he seems like an ok dude. Said they been backed up with Harley parts etc. They out of the pipe hangers but gonna run a batch of them and send them and the big bore CPI couplings ASAP.I tried to order pipe hanger from him once I never did get them. JDS can make you some and you'll have em quick http://bansheehq.com/forums/index.php?showtopic=170065 Quote Link to comment Share on other sites More sharing options...
locogato11283 Posted June 11, 2014 Report Share Posted June 11, 2014 Same stupid story, different year. Quote Link to comment Share on other sites More sharing options...
joee20002 Posted June 11, 2014 Report Share Posted June 11, 2014 Ricky gets them tacos shipped right out tho! Quote Link to comment Share on other sites More sharing options...
Piediddy Posted July 9, 2014 Author Report Share Posted July 9, 2014 Well tomorrow makes another month, still no parts. 1 Quote Link to comment Share on other sites More sharing options...
SandSlingerOR Posted July 11, 2014 Report Share Posted July 11, 2014 We are sorry for the incoviniene.. we ran into some problem with one of our machines.. Please call me tomorrow and I will fix things.. R.I.S. Designs is still family owned.. Yes my dad did pass away but we are still doing great,, We actually just sold our 15,000sq ft building and just bought another one even bigger.. So yes things are fine with us.. Im not covering up for the issues at hand.. Weather its the machines (which it is or whatever) we are here to make things right.. Please call me tomorrow ask for Ricky and we will fix itSounds like things are "aOk" maybe it got lost in the mail, yup its USPS's fault not RIS. :\ Quote Link to comment Share on other sites More sharing options...
locogato11283 Posted July 11, 2014 Report Share Posted July 11, 2014 That is a typical RIS bullshit lie. Nothing new there. Quote Link to comment Share on other sites More sharing options...
Piediddy Posted August 2, 2014 Author Report Share Posted August 2, 2014 Well after 3 1/2 months I finally got my money back. I originally sent payment April 13th and never did receive any parts. After numerous phone calls and promises this is how it ends. I couldn't get exhaust hangers and couplings for the most popular bike ever sold. Was told I'd get em soon with a free T-shirt and 3 weeks go by and I'd call only to hear more excuses. First conversation after I started this thread Ricky told me we need to understand they are busy with Harley and other Motorcycle stuff besides the Quad stuff. Every time I called he seemed rushed and was overwhelmed. 1) hire help to produce what your business offers, 2) even though my order was only $125.00 I'm a paying customer,3) don't tell someone they will have parts in a week then 3 months later you still didn't ship shit out. 4) My Condolences for your fathers passing, believe me your (use to be) loyal customers miss him too. Really is a sad situation. 5) lock the door, unplug the phone and go get some Business Management/ customer relations education. 6) tell the chic that answers the phone it is unprofessional to just answer with Hello, makes people think they dialed the wrong number or something. Quote Link to comment Share on other sites More sharing options...
locogato11283 Posted August 2, 2014 Report Share Posted August 2, 2014 It's pretty obvious he doesn't give a fuck. It has been this way for a long time. Quote Link to comment Share on other sites More sharing options...
Piediddy Posted August 2, 2014 Author Report Share Posted August 2, 2014 I agree, it's as if small ATV orders are a waste of his time. But he forgets that is what RIS was built on. Quote Link to comment Share on other sites More sharing options...
CottonBranchRacing Posted August 2, 2014 Report Share Posted August 2, 2014 Things were better before the old man passed away 4 or 5 years ago Quote Link to comment Share on other sites More sharing options...
Piediddy Posted August 11, 2014 Author Report Share Posted August 11, 2014 No doubt, as Sherriff Buford T Justice would say "What the hell is this world coming to. Quote Link to comment Share on other sites More sharing options...
kevshiau Posted October 7, 2014 Report Share Posted October 7, 2014 Same thing happended to me. I ordered a grill from them and got the whole run around .... At first the they said they were back ordered, then they were missing a loom or something, then more endless amounts of bullshit, told me they sent it out, called back a couple weeks later and got a fake tracking number, numberous phone calls that no one picked up or called me back on. I can't even remmeber all of the lies and excuses they told me. Then I really got pissed when I had my gf to call in and ask if they had the grill in stock, which they said they did. Called back and demanded them to send me the grill or my money back ASAP. I finally got an acutal trackin number and told me "don't worry bro, Ill hook you up. I got you." My grill finally came 2 days later, nothing else. All of this happened withing a timely matter of 6 freakin months!! For a grill!!! I really wish I found a grill I acutally liked other than the RIS one. They will never get my business again. I have never been so frustrated with a company or transaction in my life Quote Link to comment Share on other sites More sharing options...
locogato11283 Posted October 7, 2014 Report Share Posted October 7, 2014 JDS does custom grills. Quote Link to comment Share on other sites More sharing options...
87sheerips Posted October 7, 2014 Report Share Posted October 7, 2014 JDS does custom grills. Thanks brotha. Order from http://www.jdscustoms.com 2-3 week turnaround no hassle, no bullshit Quote Link to comment Share on other sites More sharing options...
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