It's not just meeting the commitment is the thing, we all expect that and most deliver it. It's going WAY above and beyond it. Like before, during and after the sale etc... I've dealt with several builders over the years and countless parts/acc shops. After you deal with Jeff, your like man this guy covers all bases, doesn't try and force his agenda or what he wants you to build. He builds exactly what you want and continuously follows up to make sure things are going as planned. His customer service is beyond anything I have ever experienced. Obviously countless other people feel the same. I'm not saying Jeff is the only one that does this, but we all know it's just not as customary as we would like.