Yeah, honestly I don't think that UPS did it. I think it was dropped in chaparrals shop but oh well, gotta go through the motions. I think the gear is in ok shape though, its one of the teeth on the basket that got sheared off. I guess I could just take the gear off the broken basket and put it on a different basket. Specialblend, did your shee shift better/worse/same with the straight cuts?