i think he about summed it all up for me aswell... i would put it this way i guess...
1. Being able to outperform/exceed some if not all expectations.
2. Work done right the first time.
3 Customer service, i say this third because theyre are some while not all builders that are amazing at what they do, and because of this they are flooded and very busy and i understand that they cannot talk to me everytime i wanna know whats going on or have a question, as long as they understand what kind of motor im trying to build and help me get it done so theyre is no money waisted and maybe answer a few emails im happy.
4. Understands what kind of work I want done, doesnt try to push something else on you.
5. Doesnt look at you like just another customer, its great when you and a builder get on a first name basis espicially if like me you use one thats half the country away.
I dont know what i would say about yamaha being a class a builder, i dont think ive ever even said someone is a class a builder, is there an A+? Yamaha obviously did some things right otherwise we wouldnt all be here...
And i would say my top of the game and the proven drag bike guys who can push limits and satisfy the customer over and over again, obviously not everyone is trying to build a drag bike but years of research and trial and error makes most of these guys "a" builders...