We have never had one Issue at all with Tyson. He has helped us out a ton, with new bike parts, transmissions and has spent alot of time helping us fix parts/pieces that have broken from other builders/people. Honestly I wouldn't run any other cut trans unless he's gone threw it they just hold up and consistanltly shift unlike others. He's got a small shop and is always busy. I usually send him a text (its been any day of the week day and night) and he gets back to us when he can. I owe him a Huge Thanks for Helping us out!