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Posted

I finally got ahold of them!!! I decided to call them just for the heck of it before i called the state DA office to see what i could do leagally. It rang and rang and then it picked up and I was stunned to hear an actual human on the phone!!! After 2 1/2 months of calling I actually get a voice!!! I talked to the head guy and he looked at my emails and then found my camera and said it would ship out. I also said to ship out the free one he promised, but he said he couldnt because he wouldnt have enough for the holidays. I thought that was pretty low, but what do you expect? He also mentioned something about me slamming them on every major internet message board and he didnt like it because i was saying it was their fault i sent it in and i should have checked the batterries, im not sure I made a big point out of that...the main point of my super web slam was not that I had to send it in, but that it was taking months and they didnt reply at all to anything!!!!!! Sheeesh and if you knew I was talking about you why wouldnt you contact me to work it out!?!?! these people confuse me....at least its coming I have a tracking number to prove it this time...well see if they make good on their other promise after the holidays..

Posted

I don't think telling the truth about somebody's terrible service is a slam. I'm buying one this spring and it was going to be from them. Not so sure now. Small businessess live and die based on their customer service and word of mouth. I'm guessing those jokers won't be around long.

Posted

it was funny because he said the internet message boards are a big marketing tool for them and thats why he didnt like it....hello! answering your phone and sending things when you say you are is an even better marketing tool, you tool!!! :rolleyes:

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