06BCBANSHEE Posted February 12, 2013 Report Posted February 12, 2013 Ya ill give them a call tommorow. Didnt realize it was a long weekend. Well hopefully they already have it made up and in sock, not sure if everything is made to order. and drilling a hole is not a big deal either. do these come with new lower bearings? or would that be something i need to order separate? Quote
06BCBANSHEE Posted February 15, 2013 Report Posted February 15, 2013 Ya I have sent a few email, tried calling, left messages. I have not heard anything back from them. No conformaton email or anything. They dont even pick up there fucking phone. Complete bullshit. I dont know how you can run a company without even picking up the phone. completely unprofessional. It will be a week tommoro since i placed my order. It looks like a nice stem, but holy fuck customer service and everything about this company is complete horse shit!!!!! end rant. anyways lol, post some pics of it installed. was it just the Toe in etc you had to adjust? Quote
06BCBANSHEE Posted February 18, 2013 Report Posted February 18, 2013 Everyone stay away from Burgard!!!!!!!! Its been almost two weeks now. no confirmation email, every time I call either they don't answer, don't email me back, or I talk to someone and explain how long ago I ordered etc, and all they say is ya its shipping out tomorrow. I honestly cant believe this. I have never experienced anything like this. I used paypal so hopefully I can get my money back. Burgard can go fuck themselves Quote
06BCBANSHEE Posted February 18, 2013 Report Posted February 18, 2013 sorry dude.. if I knew they where that bad i would of never recommended their stem! not your fault at all man. They look like a nice stem. But fuck man, I dont know if im getting a stem, or if they are ripping me off. I dont care If its gonna take longer than expected, but at least send me a email, give me a call, do something. Like fuck I dont even know if they really have my order or not. The guy I talked to sounded like a fucking idiot and didnt know what the fuck was going on. absolutley brutal Quote
06BCBANSHEE Posted February 20, 2013 Report Posted February 20, 2013 Well after several more emails and more missed calls hey finally sent my order out yesterday. Hopefully everything is good, and they just have bad communication. Should be here by friday Quote
06BCBANSHEE Posted February 22, 2013 Report Posted February 22, 2013 hey guys. So I got my stem today, Im in washington right now, wont be back home till tommoro. the stem looks like a good piece. but Im not sure if its +2 or not. could someone verify this for me? its gonna drive me nuts not knowing Quote
06BCBANSHEE Posted February 23, 2013 Report Posted February 23, 2013 K cool thanks man. Looks like a nice stem. Gonna be installing this and my AS rad tomorrow . Ordered a streamline stabalizer as well. Cant wait to ride this now. Ive heard its like night and day difference over stock Quote
06BCBANSHEE Posted February 24, 2013 Report Posted February 24, 2013 almost got it all installed. realized my tie rod ball joints are shot. half of them anyway. Castle nut won't thread on one of them. Damnit Now I gotta wait for these to come in. I just wanna ride Quote
06BCBANSHEE Posted February 24, 2013 Report Posted February 24, 2013 and ya its + 2 ordered a streamline stabalizer as well!! Quote
06BCBANSHEE Posted February 24, 2013 Report Posted February 24, 2013 So I tightened down the the bearing block that goes in between the stem and the frame. Torqued them down to stock requirements. The steering now feels very stiff. Am I supposed to use a different torque setting? Just doesn't feel right, the stock one moved freely. I have the front end jacked up. tie rods are off. and the stiffness in the steering im experiencing is that off what it would be like with the wheels on the ground. (if that makes sense) Quote
sheerider11 Posted February 25, 2013 Report Posted February 25, 2013 So I tightened down the the bearing block that goes in between the stem and the frame. Torqued them down to stock requirements. The steering now feels very stiff. Am I supposed to use a different torque setting? Just doesn't feel right, the stock one moved freely. I have the front end jacked up. tie rods are off. and the stiffness in the steering im experiencing is that off what it would be like with the wheels on the ground. (if that makes sense) did you replace the bearing in there? Quote
06BCBANSHEE Posted February 25, 2013 Report Posted February 25, 2013 did you replace the bearing in there? I replaced the dust seals in the bearing block, Didn't do the lower bearing tho. They looked like they were in fine shape. The powder cost makes the stem thicker and can be the issue... Did you lube everything up? If there's no mess you didn't put enough. Lol... I'm 99% sure that's the issue... Same deal happened to y buddy with a after market stem... Told him to throw some grease galore in there and problem solved... I throw grease anywhere I can to prevent wear... Taking my bike apart is one hell of a mess lol Ya I put a bit in there, Didnt think to jam it full. For some reason I thought that it didn't need that much. Ill throw a shit load in there and see how it feels. Also the Bar clamp that has the rubber bushings, do they use stock Torque requirements? I used stock because there was no instructions or anything. thanks guys Quote
06BCBANSHEE Posted February 25, 2013 Report Posted February 25, 2013 ya il try both. thanks man Quote
Strm Trpr Posted January 24, 2014 Report Posted January 24, 2014 Whatever happened with the fitment of this stem? Quote
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