sand rocket Posted November 17, 2010 Report Posted November 17, 2010 anyone ever had to deal with custom service? Both my lights are starting to pit. They have a lifetime warranty on the housings. So far things seem to be going good. I just hope that it not just sounding good over the phone. Quote
ltd.yfz Posted November 17, 2010 Report Posted November 17, 2010 I didn't know they had a warranty on them, i've always just powdercoated them once the chrome flakes off. Quote
sand rocket Posted November 29, 2010 Author Report Posted November 29, 2010 Trail tech replaced both lights at no charge. Took a couple weeks but happy with the outcome. So if your chrome is flaking off, send them back for replacements. Quote
06specialedition Posted November 29, 2010 Report Posted November 29, 2010 Trail tech replaced both lights at no charge. Took a couple weeks but happy with the outcome. So if your chrome is flaking off, send them back for replacements. Good to know, I was thinking about getting some trail techs. Quote
sand rocket Posted November 30, 2010 Author Report Posted November 30, 2010 Call customer service # from there web site. Tell them the chrome on the housing is flaking off. They will set you up with a RA #. Ship your light to them. they determin a repair. (dont think they can repair the pitting under the flaked chrome) They will send out new lights and pay for the shipping back. Quote
WickedWisco Posted December 1, 2010 Report Posted December 1, 2010 anyone ever had to deal with custom service? Both my lights are starting to pit. They have a lifetime warranty on the housings. So far things seem to be going good. I just hope that it not just sounding good over the phone. . how ever i didnt buy the lights on my quad they came with my quad think they will still send me new glass lenses cuz mine cracked idk how they were like that. and i would recomend getting the Hid bulbs there bad ass Quote
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