Props to Yamaha of Troy for coming through on my wheel

[bigblockbanshee]

I'd just like to give mad props to Yamaha of Troy for coming through and keeping there word on my ITP T-9 Baja wheel that they shipped wrong to me in August of '07. I called them and pleaded my case as they sent me one wheel that was for 4/144 (Honda) and the other front wheel was correct. I sent proof of purchase by Paypal with the old wheel and tire so they'd see what happened. They dismounted my tire and remounted it on a correct 4/156 wheel and I received it yesterday. As you can see in my signature I was finally able to get the rolling chassis almost finished and my crank is being sent out to FAST for true/weld so I can start building here in a few weeks. I talked to a guy named Robert up there and he took care of me on the wheel. I doubt he gets on here or even knows about Banshee HQ but for anyone that doesn't know him I can assure you he is a stand-up guy. Just goes to show you that great customer service does still exist in some businesses. Also from now on I will be closely checking every part I order from now on and others should as well to avoid a mess up like this one. Chris

[Larry's Shee]

Glad to see you got the issue resolved. I must apoligize for busting your chops in your origonal post. When I realized that you were talking about 12mm difference in bolt pattern, I realized how easy it would be to overlook the difference.

[bigblockbanshee]

No big deal man. I've learned my quick lesson in checking parts after I receive them. I'm just glad they came through for me so I could continue my build.